Dining & Beverages

Restaurants

• La Hacienda - Buffet restaurant with air-conditioned seating and a terrace, serving breakfast, lunch and dinner with a different dinner theme each night
• Venezia - Italian a la carte dining in an elegant evening setting, reservations required
• El Mexicano - A la carte Mexican dining with sea views and sunset seating, reservations required

Bars

• Lobby Bar - Cocktail bar off the lobby with garden views, open 6:00 pm to 11:00 pm
• Snack Bar - Casual bay-view spot for burgers, hot dogs, salad bar and ceviche, open 12:30 pm to 5:30 pm, in the same space as El Mexicano

What's Included

• Buffet breakfast, lunch and dinner
• Domestic alcoholic and non-alcoholic drinks from 11:00 am to 11:00 pm
• Snacks from 12:30 pm to 5:30 pm
• A la carte dinner at Venezia and at El Mexicano, by reservation and subject to availability
• In-room minibar beverages
• Adult and children's activity programming from 10:00 am to 5:00 pm
• Nightly show or family activity from 8:00 pm to 8:45 pm
• Taxes, service and gratuities
• In-room WiFi carries a daily surcharge. WiFi in public areas is included
• Massage, manicure and pedicure services carry an additional charge
• Laundry and dry cleaning carry an additional charge

Pool & Beach Access

Pool

• Temperature-controlled outdoor pool with a poolside bar
• Separate children's pool
• Sun loungers and pool umbrellas

Beach

• Beachfront on Banderas Bay, on an open public shoreline
• Palapas and sun loungers on the sand
• Beach towels provided

Spa & Wellness Services

• Spa: On-site massage room offering treatments by prior reservation

Services

• Massage
• Manicure
• Pedicure
• Note: Spa treatments available at additional cost.

Fitness & Recreation

Fitness

• On-site gym
• Yoga and fitness classes

Included Activities

• Daily adult and children's activity program from 10:00 am to 5:00 pm
• Aqua aerobics and beach volleyball
• Basketball, soccer and volleyball
• Dance classes and tournaments
• Boogie boards available to borrow
• Kids' club for younger guests
• Game room with pool table
• Nightly entertainment, including live shows

Guest Services & Concierge

• 24-hour front desk
• Multilingual staff
• Tour and ticket assistance
• Luggage storage and porter service
• Safe-deposit box at the front desk
• ATM on site
• Boutique and gift shop
• Grocery and convenience store
• Bicycle rentals
• Wedding and event services
• Meeting room with 237 square feet of conference space
• Laundry and dry cleaning service

Outdoor Spaces & Grounds

• Landscaped garden
• Terrace
• Children's playground
• Beachfront palapas and loungers

Policies

• Check-in: 3:00 pm, closing at midnight
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets are not permitted
• Children: Children of all ages are welcome, and kids stay free on selected promotional rates. Cribs and rollaway beds are not available
• Cancellation: Fully refundable rates with free cancellation are available, with terms set by the rate booked