Dining & Beverages

Restaurants

• Sea Fire - Ocean-view buffet serving breakfast, lunch, and themed dinners
• Il Formaggio - Italian specialty restaurant with sunset views, casual formal dress code and reservations required
• Le Delice - French specialty restaurant serving dinner, casual formal dress code and reservations required
• O'West - Japanese cuisine and sushi bar overlooking Banderas Bay, access restricted to guests 18 and over
• Cafeteria La Bonita - Coffee shop with pastries, cookies, coffees, and teas

Bars

• Lobby Bar - Lounge bar serving cocktails
• Snack de Playa - Beachside snack and cocktail service

What's Included

• All buffet and a la carte dining across the 9 restaurants and bars in the Resort section
• All gratuities
• Stocked minibar with daily restocking
• 24-hour room service
• Spa treatments carry an additional charge
• Valet parking carries a charge of MXN 55 per night with in and out privileges
• In-room babysitting carries an additional charge

Pool & Beach Access

Pool

• Four outdoor pools plus an indoor pool
• Children's pool
• One pool reserved for adults
• Some Hacienda suites have a private pool
• Pool access from 7:00 am to 9:00 pm

Beach

• Beachfront setting with an extensive beach area
• Free beach cabanas, sun loungers, umbrellas, and beach towels
• Free beach club on site
• Beach volleyball

Spa & Wellness Services

• Spa: Full-service spa with five treatment rooms, couples treatment rooms, and outdoor treatment areas

Services

• Deep-tissue, hot stone, and Swedish massages
• Beach massages
• Facials
• Body scrubs
• Reflexology
• Manicures and pedicures
• Sauna, steam room, and hot tub
• Note: Spa treatments are available at additional cost. Reservations are required for massages and treatments. Guests under 18 are not permitted in the spa.

Fitness & Recreation

Fitness

• Fully equipped fitness center open 24 hours

Included Activities

• Kamp Krystal, a supervised kids club for ages 4 to 12
• Adventure Friends teen program with pool tables, air hockey, foosball, video game consoles, and sports tournaments
• Beach volleyball
• Arcade and game room
• Theme nights and recreational activities

Guest Services & Concierge

• 24-hour front desk
• Concierge services
• Tour and ticket assistance
• Multilingual staff
• Porter and bellhop service
• Dry cleaning and laundry service
• Luggage storage
• Hair salon
• Gift shop and on-site shopping
• ATM
• Wedding and romance packages
• Business center, coworking space, and 7 meeting rooms

Outdoor Spaces & Grounds

• Garden
• Playground
• Beach loungers and umbrellas along the beachfront
• Outdoor event and banquet areas

Policies

• Check-in: 4:00 pm
• Check-out: 11:00 am
• Minimum check-in age: 18
• Pets: Pets and service animals are not permitted.
• Children: Children are welcome. The kids club and supervised children's activities are complimentary. Cribs and rollaway beds are not available. In-room babysitting is available for a surcharge.
• Cancellation: Free cancellation is available on select room rates. Terms vary by rate.