Dining & Beverages

Restaurants

• Don Rafael - Main buffet restaurant serving breakfast, lunch, and dinner, with live cooking stations and themed nights three times a week
• Kulinarium - Gourmet a la carte dinner in the most formal setting on the property
• Nirvana - Asian buffet with sushi and wok dishes, open for dinner
• Il Gusto - Italian restaurant with fresh pasta, pizza, antipasti, and desserts
• Steakhouse - Buffet at lunch and a la carte grilled cuts at dinner
• Poolside grill serving casual snacks and light lunches

Bars

• La Boheme - Bar lounge with a terrace
• Lobby bar
• Pool bar with swim-up service
• Sports bar open 24 hours

What's Included

• 24-hour all-inclusive plan covering all meals, snacks, and drinks
• Domestic and selected international brand drinks, served 24 hours
• In-room minibar and liquor dispenser, restocked regularly
• Specialty restaurants included with no reservation required
• Gratuities and taxes included
• Spa treatments, beauty salon services, motorized water activities, and off-property excursions all carry an additional charge

Pool & Beach Access

Pool

• Four outdoor pools, one with a swim-up bar and one with a poolside bar
• Separate children's pool with water slides
• Complimentary towel, parasol, and sun lounger service at the pools

Beach

• Direct access to Flamingos Beach on the Pacific, with a reserved area for hotel guests
• Complimentary beach sun loungers and beach towels
• Beach massages available at an additional charge

Spa & Wellness Services

• Spa: Renova Spa, with massage and treatment rooms including a couples treatment room, plus a sauna, steam room, and hot tub

Services

• Massages including deep-tissue, hot stone, and Swedish
• Facials and body treatments
• Aromatherapy
• Manicures and pedicures
• Hair salon
• Note: Spa treatments and salon services are available at additional cost.

Fitness & Recreation

Fitness

• Health club with fitness classes
• RIU Fit activity programme

Included Activities

• Selected non-motorized water sports
• Beach volleyball
• RIU Land kids' club with a daily programme for children
• Children's playground
• Daytime activity programme for adults
• Nightly entertainment with live music and theme shows
• On-site nightclub

Guest Services & Concierge

• 24-hour front desk
• Multilingual staff
• Tour and ticket assistance
• Luggage storage
• Dry cleaning and laundry service
• Free supervised childcare and children's activities
• In-room babysitting at an additional charge
• Wedding services
• Grocery and convenience store on site
• ATM dispensing Mexican pesos
• Free WiFi throughout the property
• Free on-site self parking

Outdoor Spaces & Grounds

• Beachfront grounds on Flamingos Beach
• Balcony or patio in every room
• Pool umbrellas and sun loungers throughout the pool areas
• Children's playground
• Bicycle parking on site

Policies

• Check-in: 3:00 pm, with the desk closing to arrivals at 11:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets are not permitted
• Children: Children of all ages are welcome. Free supervised childcare and a children's activity programme are provided. Cribs and rollaway beds are not available, and in-room babysitting carries an extra charge
• Cancellation: Fully refundable rates with free cancellation are available on selected bookings, with terms varying by rate