Dining & Beverages

Restaurants

• Azul Restaurant - Signature cuisine served at dinner, reservation required, elegant casual dress
• Villa Linda Restaurant - International buffet open for breakfast, lunch, and dinner
• Frida Restaurant - Mexican kitchen at dinner, adults only, reservation required
• El Palmar Restaurant - Buffet service for breakfast, lunch, and dinner
• Fiesta Restaurant - Mexican cuisine and tacos at breakfast and dinner
• Friendly Coffee - Coffee with house breads and biscuits

Bars

• Lobby Bar - Drinks and appetizers from 5:00 pm to 1:00 am with background music, live music, or karaoke
• Two poolside bars

What's Included

• Unlimited food and drinks under the all-inclusive rate
• All buffet meals, snacks, and beverages
• Late Snack service from 10:30 pm to 5:00 am at Fiesta Restaurant
• Stone-oven Italian pizza
• Special beach club menu of gourmet hamburgers and hot dogs
• Gratuities included, with additional gratuities at guest discretion
• Spa treatments and salon services carry a separate charge
• Area shuttle service carries a surcharge

Pool & Beach Access

Pool

• Three outdoor pools plus a separate children's pool
• Free pool cabanas and sun loungers
• Hot tub on site
• Pool access from 9:00 am to 9:00 pm
• Lifeguards on site

Beach

• Beach access with Banderas Bay frontage, shared rather than exclusive to hotel guests
• Beach towels provided
• Beach activities including kayaking and beach volleyball

Spa & Wellness Services

• Spa: Grand Spa, a full-service spa open 9:00 am to 1:00 pm and 3:00 pm to 6:00 pm

Services

• Massages, including relaxing, therapeutic, deep-tissue, hot stone, sports, and Swedish
• Aromatherapy and body treatments
• Firming facial
• Salon services including hairstyling, manicure, and pedicure
• Note: Spa treatments are available at additional cost, and massage reservations are required.

Fitness & Recreation

Fitness

• Gym open Monday to Saturday, 6:30 am to 10:00 pm, with a certified instructor on hand
• Sauna

Included Activities

• Kayaking
• Beach volleyball
• Outdoor padel court
• Billiards and pool table
• Arcade and game room
• Kids club
• Theme nights and evening shows
• All land activities and use of recreational facilities and equipment

Guest Services & Concierge

• 24-hour front desk
• Multilingual staff
• Porter and bellhop service
• Luggage storage and safe-deposit box at front desk
• Laundry facilities
• ATM on site
• Wedding services and romance packages
• Five meeting rooms and a banquet hall
• Free self parking
• Area shuttle available for a surcharge

Outdoor Spaces & Grounds

• Three outdoor pools and a children's pool
• Outdoor wedding area
• Outdoor padel court
• Outdoor furniture and free cabanas
• Fourteen floors with partial or full ocean views from most rooms

Policies

• Check-in: 3:00 pm, with check-in closing at 11:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Permitted in select rooms, limit two per booking, MXN 900 per pet per night plus a MXN 1,000 deposit per stay. Pets cannot be left unattended, and food and water bowls are provided.
• Children: Children of all ages welcome. Up to two children aged 6 and under stay free using existing bedding in the parent or guardian's room. Cribs are not available.
• Cancellation: Free cancellation available on select rates