Dining & Beverages

Restaurants

• Frida - Gourmet Mexican cuisine rooted in local artisan traditions, dinner only with reservations
• Piaf - Classic French cuisine crafted with an innovative spirit, dinner only with reservations
• Lucca - Italian and Mediterranean cooking with fresh seafood and pastas, dinner only with reservations
• Sen Lin - A fusion of Asian cuisines, dinner only with reservations
• Azul - Casual oceanfront restaurant serving breakfast, lunch and dinner, à la carte or buffet
• Selva del Mar - Poolside snack bar with ceviche, salads and light lunches overlooking Banderas Bay
• Amat Café - Gourmet coffee, teas, soft drinks and snacks through the day

Bars

• Koi Lobby Bar - Cocktails, wines and top-brand spirits with 60-inch screens for live sports
• Aqua Bar - Swim-up bar in the infinity pool serving cocktails, beer and light fare

What's Included

• Breakfast, lunch and dinner à la carte or buffet at Azul
• Beverages and snacks at Selva del Mar
• À la carte dinner at Frida, Piaf, Lucca and Sen Lin
• Premium-brand domestic and international beverages
• In-suite minibar restocked daily with beer, soft drinks, bottled water and snacks
• 24-hour gourmet in-suite dining
• All taxes and gratuities

Pool & Beach Access

Pool

• Infinity pool facing Banderas Bay, with the Aqua Bar swim-up bar in the water
• Separate children's pool
• Infinity Jacuzzi
• Children under 12 are not permitted in the pool without adult supervision

Beach

• Beachfront on Nuevo Vallarta Beach along Banderas Bay, with sun loungers, umbrellas and beach towels
• Pool and beach concierge service

Spa & Wellness Services

• Spa: SE Spa by Grand Velas, with 20 treatment rooms and more than 30 holistic treatments
• Products: All-natural products, plant extracts, oils and aromas

Services

• Massages
• Facials
• Exfoliations and body wraps
• Hydrotherapy and water rituals
• Hand and foot care
• Couples treatments
• Kids Spa treatments for children and teens
• Beauty salon
• Note: Spa treatments, the water ceremony and beauty salon services carry an additional cost.

Fitness & Recreation

Fitness

• Life Fitness center with treadmills, stair climbers, elliptical trainers, bikes, and resistance and weight training machines
• Yoga, antigravity yoga, Pilates and Zumba classes
• Open to guests aged 16 and over
• Personal training of one hour or more carries an additional cost

Included Activities

• Kayaks and boogie boards
• Snorkeling
• Scuba diving classes
• Pickleball, tennis and basketball courts
• Beach volleyball
• Water aerobics
• Daily recreational activities program for adults and children
• Kids' Club, divided into Kids' Club Garden for ages 4 and up and Kids' Club Terrace for ages 6 to 12
• Teens' Club with gaming booths, pool table, foosball and air hockey
• Live entertainment in selected seasons, including fire shows and amphitheater performances
• Stand-up paddle boards and surf boards carry an additional cost

Guest Services & Concierge

• 24-hour personal concierge
• Pool and beach concierge
• Baby concierge for families traveling with infants
• 24-hour business corner with computers, desk and printer
• Premium high-speed Wi-Fi
• Multilingual staff
• Wedding and event planning services
• Digital Detox program, which swaps the in-suite television for board games and stores personal devices in a safe
• Free self parking and valet parking
• Boutique and gift shop, at additional cost
• Dry cleaning and laundry, at additional cost
• Airport transportation, at additional cost
• Doctor on call 24 hours, at additional cost

Outdoor Spaces & Grounds

• Tropical gardens with koi ponds and shaded walkways
• Beachfront gazebo used for ceremonies
• Amphitheater for evening performances
• Tennis, pickleball and basketball courts
• Beach volleyball court
• Garden and picnic area
• Terrace
• Smoke-free property

Policies

• Check-in: 3:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets and service animals are not permitted
• Children: Children of all ages are welcome. The Kids' Club is included in the rate. Babysitting carries an additional cost. Cribs and rollaway beds are not available
• Cancellation: Fully refundable rates are available, with terms varying by rate plan