Dining & Beverages

Restaurants

• Ventanas - Buffet restaurant serving global favorites at breakfast, lunch, and dinner with Caribbean views
• Off the Hook - Rooftop lunch spot for nigiri and sushi rolls alongside cocktails
• Zarape - Mexican classics such as beef burritos and grilled duck breast with mole in a hacienda-style setting
• Bella - Rustic Italian dishes including pizza, pasta, and seafood
• Brasas - Casually elegant Mexican eatery serving tacos, alambre dishes, and small plates
• La Pizzeria - Casual pizzeria serving slices and whole pies

Bars

• Kaa Bar & Lounge - Lobby bar with live music
• Las Olas Bar - Cocktails and margaritas with ocean views
• Agave Bar - Seaside bar
• Café México - Coffee shop serving classic and specialty coffees, pastries, and sandwiches
• Quick Delights - Self-serve snacks and drinks available day and night

What's Included

• All buffet and a la carte meals, snacks, and beverages at the on-site restaurants and bars
• In-room minibar stocked with beverages
• Gratuities
• Daily activities, nightly entertainment, and use of land recreation facilities and equipment
• Room service is available all day, but delivery fees apply despite the all-inclusive rate
• Spa treatments and salon services carry an additional fee

Pool & Beach Access

Pool

• Oceanfront freshwater main pool with a swim-up bar and two poolside bars
• Separate relaxation pool plus a rooftop pool and hot tubs
• Cabanas, sun loungers, and pool umbrellas

Beach

• Beachfront on the Caribbean with a resort beach area, beach bar, cabanas, and shaded canopy daybeds
• Organized beach games including beach volleyball

Spa & Wellness Services

• Spa: Aura Spa, a full-service spa and salon with couples treatment rooms and beachside couples treatments
• Products: Organic, plant-based product line

Services

• Massages, including hot stone and couples treatments
• Facials
• Body treatments and Mayan-inspired body rituals, including exfoliation, scrubs, and wraps
• Water Journey circuit through the sauna, steam bath, cold plunge pool, and hydro-tub
• Salon services including haircuts and styling, waxing, manicures and pedicures, and makeup application
• Note: Spa treatments are available at an additional cost.

Fitness & Recreation

Fitness

• Fitness center with cardio machines and strength training equipment

Included Activities

• Oceanfront yoga
• Zumba
• Aqua aerobics in the main freshwater pool
• Beach volleyball and organized beach games
• Live music and professional dance shows nightly
• Theme parties and evening entertainment programming

Guest Services & Concierge

• Staffed front desk with a multilingual team
• Tour and ticket assistance
• Porter and bellhop service
• Room service, with delivery fees
• On-site shopping
• Wedding services and banquet space
• Meeting rooms

Outdoor Spaces & Grounds

• Rooftop terrace with pool and sun deck
• Oceanfront pool deck with cabanas and loungers
• Beach area with shaded canopy daybeds
• Smoke-free grounds

Policies

• Check-in: 3:00 pm
• Check-out: 11:00 am
• Minimum check-in age: 18
• Pets: Pets are not permitted. Service animals are welcome and are exempt from fees.
• Children: Guests under 18 are not permitted at this adults-only resort. All guests 18 and older are welcome. Rollaway beds and cribs are not available.
• Cancellation: Free cancellation is available on select rates. Terms vary by rate and booking date.