Dining & Beverages

Restaurants

Signature Cuisine

• Ha' - Michelin-starred contemporary Mexican restaurant by Chef Carlos Gaytán; dinner only; adults only; reservation required; additional cost
• Arriba Baja - Signature restaurant by Chef Sheyla Alvarado featuring panoramic views and a waterfall; adults only; located in Casa Eclipse

Mexican Street Food

• Mercado de la Merced - Ten-station Mexican street food market showcasing tamales, traditional snacks, and regional dishes
• La Xentral - Mexican and international market-style buffet with a Cafeteca for snacks before park transportation
• Las Cuevas - Mexican churrascaria with rodizio buffet, wine cellar, and natural cove views
• Xinema - Mexican urban food by Michelin-starred Chef Paco Méndez; views of the slide pool

Mexican Specialties

• Cantina Los Faroles - Oaxacan-inspired cantina with mezcal, cocktails, shared plates, and live music; curated by Chef Alejandro Ruiz
• Azul Nogada - Tribute to Puebla cuisine by Chef Lula Martín del Campo; buffet or à la carte; outdoor terrace seating
• Chi - Yucatan cuisine by Chef Roberto Solís; dinner with live happenings
• Monarca - Michoacán cuisine by Chef Mariana Valencia; terrace seating with live happenings
• La Silla - Nuevo León cuisine with premium meat cuts by Chef Chuy Villarreal

Seafood

• La Trajinera - Mexican coastal seafood celebrating the cuisines of Yucatán, Veracruz, and Baja California
• Costero - Veracruz coastal cuisine by Chef Gabriela Ruiz; outdoor terrace with live happenings

International & Comfort Food

• Fuego - Italian-Mexican fusion with Caribbean Sea views; adults only
• Teatro del Río - Six-course seasonal tasting menu paired with live México Olé and Caribbean shows
• Chibalí - Family-friendly international menu in a colorful eco-integrated setting
• Las Playas - Casual dining with views of the hotel's Caribbean coves; exclusive to certain room categories

Asian

• Xin-Gao - Japanese dining with four formats: Teppanyaki, Robatayaki, Fusion, and Omakase; dinner only
• Tama-Mon - Asian dining with a sushi train, Teppanyaki islands, Mongolian grill, and dim sum and ramen bar

Vegan

• Bio - 100% vegan menu with Mexican flavors rooted in Mayan culinary tradition

Bars

• Lobby Bar - Warm, sophisticated lounge with live jazz and English rock performances
• Casa Fuego Rooftop - Adults-only rooftop bar exclusive to Casa Fuego guests and select membership levels
• La Trajinera Pool Bar - Pool bar in natural surroundings
• Casa Viento Pool Bar - Pool bar setting
• Casa Xpiral Pool Bar - Pool bar setting
• Changarrito Fuego - Beachside mixology bar tucked into a secluded area of Casa Fuego
• Bio Bar - Healthy mixology using superfoods and cold-pressed extracts; cove views
• Bar Wellness / Spa - Herbal teas, infusions, and seasonal fruit blends adjacent to the spa
• Wet Bar Cenote - Poolside wet bar (new)
• Wet Bar Toboganes - Poolside wet bar near the waterslide area (new)
• Cafeteca La Xentral - Coffee shop offering specialty drinks and snacks to go

What's Included

• All meals and beverages at all restaurants and bars (Ha' restaurant is excluded and requires additional payment)
• In-room minibar with all beverages included
• 24-hour room service
• Unlimited access to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, and Xenotes parks
• Ferry service to Isla Mujeres (from Cancun) and Cozumel (from Playa del Carmen) via Xcaret Xailing
• Xcaret Catamaran tour
• Roundtrip airport transfers from Cancun and Tulum airports
• Complimentary park shuttle departing every 20-30 minutes for Xcaret, Xplor, and Xplor Fuego
• Non-motorized water activities: kayaking and paddleboard
• Yoga classes and fitness classes
• Free bicycle rentals
• Tennis and padel courts
• Kids Club

Pool & Beach Access

Pool

• 15 outdoor pools and 1 indoor pool (16 total), including 5 waterslides
• 2 swim-up bars
• Children's pool
• Sun loungers and pool umbrellas throughout

Beach

• White sand beachfront along the Caribbean Sea; beachfront dining available
• Beach massages available (additional cost)

Spa & Wellness Services

• Spa: Muluk Spa, located in the heart of the Xcaret jungle; inspired by ancient Mayan culture and set within caves, rivers, and sacred gardens; open to hotel guests and outside visitors
• Family Spa: Muluk Spa Familia offers a dedicated space for adults and children to enjoy treatments together

Services

• Personalized massages
• Facial treatments
• Temazcal (traditional Mayan sweat lodge) ceremonies
• Ancestral rituals and holistic therapies
• Beauty salon and Bridal Suite
• Note: Spa treatments are available at an additional cost and are not included in the All-Fun Inclusive rate.

Fitness & Recreation

Fitness

• 3 gyms available 24 hours (some exclusive to guests of specific room categories)
• Outdoor functional training circuit
• Yoga classes (included in All-Fun Inclusive rate)
• Fitness classes (included in All-Fun Inclusive rate)

Included Activities

• Kayaking and paddle board (SUP)
• Free bicycle rentals
• Tennis (outdoor courts)
• Padel courts
• Kids Club with supervised programming
• Unlimited access to all Grupo Xcaret parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes

Guest Services & Concierge

• 24-hour room service
• Daily housekeeping
• Dedicated Guest Service Manager for park reservations and on-property activity coordination
• Airport shuttle: every 30 minutes from 09:00 to 17:00; every 60 minutes from 17:00 to 09:00
• Multilingual staff
• Designer stores on property
• Medical staff on site

Outdoor Spaces & Grounds

• Eco-integrated architecture incorporating natural waterways, cenotes, coves, and jungle paths throughout the property
• Natural emerald river running through the grounds
• White sand Caribbean beachfront
• 16 pools distributed across multiple residential-style buildings (Casas)
• Adults-only sections in Casa Fuego, Casa Agua, and Casa Eclipse

Policies

• Check-in: 15:00
• Check-out: 12:00
• Minimum check-in age: 18
• Pets: Dogs allowed (maximum 22 lbs / 10 kg); extra charge of MXN 3,000 per pet, per stay; service animals exempt from fees
• Children: Welcome; Kids Club and family-specific programming available
• Resort Access: Access to Hotel Xcaret Arte restaurants is available via the Apapaxoa collection upgrade package (additional cost); standard All-Fun Inclusive does not include sister property dining