Name: Grand Riviera Princess
Address: Playa del Carmen, Quintana Roo, MX
Rating: 8

Restaurants

Food Market Riviera Restaurant - International buffet with a different themed dinner each night
Food Market Sunset Restaurant - International buffet with themed dinners through the week, on the Grand Sunset side
Market Maya Buffet Food Restaurant - International buffet serving breakfast and lunch
Bocado Restaurant - Casual snack spot open through the middle of the day
La Hacienda Restaurant - Mexican a la carte dining, reservation needed
La Volta Restaurant - Northern Italian a la carte, reservation needed
La Vaqueria Restaurant - Charcoal grill for meat, reservation needed
Galerie Restaurant - International gourmet a la carte, reservation needed
Restaurant Wok - Oriental fusion drawing on Vietnam, Thailand, and Korea
Teppanyaki Restaurant - Hibachi with Japanese-style show cooking at shared tables
Hikari Nikkei - Japan and Peru fusion, reservation needed
Sumauma Restaurant - Brazilian skewer service, at the Grand Sunset Princess
Platinum Market Buffet Restaurant - International buffet for Platinum and Villa guests
Platinum Restaurant - International a la carte for Platinum and Villa guests

Bars

What's Included

Unlimited meals and drinks around the clock, local and international brands
Every restaurant and bar on the Grand Riviera and Grand Sunset sides, within the categories each guest holds
Wi-Fi in the rooms and some areas of the resort
Internal shuttle around the resort grounds
In-room safe and concierge service, in person 7:00 am to 11:00 pm and by phone 24 hours
Daytime and evening entertainment programming
Room service carries a surcharge in the Junior Suite, Junior Suite Deluxe, and Junior Suite Deluxe Pool Access categories
Spa treatments, motorised water sports, the water sports centre, babysitting, laundry, phone calls, shops, and the medical centre all carry a surcharge
The shuttle into central Playa del Carmen costs 85 pesos per person each way
A municipal environmental sanitation charge is payable at the property on arrival

Pool

12 outdoor pools spread across the grounds, some with in-pool whirlpools
Swim-up bars at several of the pools
Swim-out rooms with direct pool access in the Deluxe Junior Suite Swimout, Family Club Deluxe Swimout, and Platinum categories
Children's pools, including one in the Kids Club area
Two pools reserved for Platinum guests and one for the Laguna Villas

Beach

White-sand Caribbean beachfront with palapas and loungers, about 900 meters from the lobby
An internal shuttle runs between the lobbies and the beach
Platinum guests have an exclusive beach area with waiter service
The beach itself is public, as all Mexican beaches are, rather than private to the resort

Spa: Princess Spa at Grand Riviera Princess, with massage rooms, treatment cabins, and a hydrothermal circuit
Products: Organic and eco-friendly facial and body products

Services

Massages, including aromatherapy and hot stone
Facial treatments
Body treatments
Beauty salon offering hair, manicure, and pedicure services
Note: Spa treatments, the hydrothermal circuit, and beauty salon services are available at additional cost.

Fitness

Included Activities

Snorkelling, sailing, and kayaking for free use
Daytime programme with bingo, beach zumba, water polo, pool aerobics, petanque, soccer, and foam parties
Nightly shows at the Princess Theatre
Areito disco with national and international drinks
Live music in both lobbies
Kids Club for ages 4 to 12 with an outdoor games patio and palapa

Concierge in person 7:00 am to 11:00 pm, by phone 24 hours
24-hour medical service at additional cost
ATMs and currency exchange at each lobby reception, handling Canadian dollars, US dollars, euros, and British pounds
Excursion desks near the lobby and the pool area
Free parking
Online check-in
Restaurant reservations through the resort web app or at the main lobby
Special diet and food intolerance requests handled by the food and beverage team
Cribs and extra beds on request, subject to availability
Babysitting at additional cost, 350 pesos per hour per child for children over 2
Wedding and events planning, with legal, symbolic, Christian, Catholic, Mayan, and South Asian ceremonies

Tropical gardens and native wildlife across the grounds
Beach walkway lined with Mayan god statues
Princess Theatre for nightly entertainment
Wedding venues including the Riviera Gazebo, the Riviera Bridge, and Poquito Beach
Ballrooms and event rooms including Oaxaca, Hidalgo, Guerrero, and Nayarit
Internal shuttle running about every 15 minutes between the lobby and other points

Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum check-in age: 18
Pets: Not permitted. The property has no pet programme and cannot host pets in its facilities
Children: Children up to 2 years old stay at no additional cost when sharing an existing bed with parents or guardians. From age 3, children pay for their stay and receive their own all-inclusive wristband. Kids Club runs for ages 4 to 12
Cancellation: Pay now rates are non-refundable. Pay at hotel rates can be cancelled free of charge up to 2 days before arrival
Resort Access: Guests have full access to the facilities, restaurants, bars, pools, and activities of the adjoining Grand Sunset Princess under the same all-inclusive plan

Grand Riviera Princess

Travel planning made easy.