Dining & Beverages

Restaurants

• El Mercado - Buffet restaurant serving international cuisine with show cooking
• Dolce Vita - A la carte Italian restaurant with a terrace
• Steak House - A la carte restaurant specializing in cuts of meat, with a terrace
• Sakura - Teppanyaki grill with a terrace and sushi bar
• Margarita - A la carte Mexican restaurant with a terrace
• Route 66 - A la carte restaurant specializing in American BBQ, with a terrace
• Villa Marina - Beachside restaurant with Caribbean cuisine, serving snacks and a buffet lunch
• Ocean Burger - Burgers, hot dogs and freshly prepared snacks served near the pools
• Pez Dama - Beachfront restaurant with Caribbean flavours, buffet by day and fish and seafood a la carte in the evening
• Blue Moon - Romantic a la carte restaurant with signature cuisine
• Privilege Lounge - A la carte restaurant inside the Privilege Lounge

Bars

• Lobby Bar
• Piano Bar
• Sports Bar
• Mike's Coffee - Tea, coffee and pastries plus smoothies and milkshakes, with a terrace
• Ice-cream shop
• Disco - Nightclub for guests 18 and over
• Pool bars, a beach bar and snack bars across the resort

What's Included

• 24-hour all-inclusive covering meals, domestic and international drinks, cocktails and snacks
• Eight themed a la carte restaurants plus the El Mercado buffet
• Ice-cream shop, snack bars and pool bars
• Theatre shows, disco entry, water park and bowling alley
• Pez Dama and one of the two snack bars are reserved for El Beso and Privilege guests
• Blue Moon is open only to guests 18 and over
• Privilege Lounge dining is reserved for guests booked into Privilege, Exclusive Rooms and Services, which is a paid upgrade
• Despacio Spa Centre treatments carry an additional charge
• The Dive It! diving centre carries an additional charge
• A dress code applies in the restaurants. Swimwear, flip flops and bare feet are not allowed, and men are asked to wear sleeved shirts

Pool & Beach Access

Pool

• Two large outdoor swimming pools plus a children's pool
• Lazy river with a gentle current running through the grounds
• Three swim-up bars
• Family water park with four slides and water jet games
• Swim-up suites with direct pool access from the terrace, minimum age 12

Beach

• Private beach on the Uvero Alto seafront, for resort guests
• Blue Flag certified for water quality and environmental management
• Free beach cabanas, sun loungers and beach umbrellas
• Beach volleyball and beach football courts on the sand

Spa & Wellness Services

• Spa: Despacio Spa Centre, a treatment and wet-area centre open to guests 18 and over

Services

• Massages, including outdoor massages
• Facials and beauty treatments
• Manicure and pedicure
• Hairdresser and beauty salon
• Sauna, steam room and whirlpool
• Hydrotherapy area and relaxation room
• Note: Access to the gym and relaxation area is free. All other Despacio Spa Centre services carry an additional charge.

Fitness & Recreation

Fitness

• 24-hour fitness centre, included in the rate
• Vilas Tennis Academy operates inside the resort

Included Activities

• Non-motorized water sports
• 8 tennis courts, five clay and three hard court
• Multipurpose court for basketball and 7-a-side football
• Softball field and a 7-a-side grass football pitch
• Professional bowling alley with six lanes
• Miniature golf course with seven holes
• Daytime activity programme including volleyball, tennis, table tennis, aerobics and bocce
• Evening shows and live music in the hotel theatre
• Daisy Club children's programme for ages 4 to 12, plus a teen club with video games

Guest Services & Concierge

• Free airport transfer on bookings made through the resort website for stays of three nights or more
• Free Wi-Fi throughout
• Free outdoor parking
• Room service from 11:00 am to 11:00 pm
• Minibar restocked daily with water, soft drinks and beer
• Digital safe in every room
• Babysitting at additional cost
• Concierge and business services in the Privilege Lounge for Privilege guests
• Four meeting rooms with natural light, combining into a single 560 square metre space
• Wedding and celebration planning
• Shops and an arcade at additional cost

Outdoor Spaces & Grounds

• El Faro lighthouse viewpoint with sea views
• Landscaped colonial-style gardens
• Seafront terraces and garden areas used for weddings and celebrations
• Coral reef just off the shore

Policies

• Check-in: 3:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets are not permitted, and service animals are not accepted
• Children: Children of all ages are welcome, with cots available. The Daisy Club programme for ages 4 to 12 is included. El Beso, the Blue Moon restaurant, the Despacio Spa Centre and the disco are limited to guests 18 and over, and swim-up suites have a minimum age of 12
• Cancellation: Fully refundable rates with free cancellation are available on selected bookings, with terms varying by rate