Dining & Beverages

Restaurants

• Tun Kul - Included à la carte dining
• Bahia - Rodizio-style grill
• Hacienda Sarape - Mexican
• La Trattoria - Italian
• Il forno ristorante - Italian
• La Placita - Casual Mexican
• Hippie Chic - Casual dining
• Late Snack Tatish - Late-night snacks
• Le Buffet - Buffet, surcharge applies
• Café del Mar - Mediterranean, surcharge applies
• Bites Food Hall - Comfort food, surcharge applies
• BZZA - Gastrobar, surcharge applies
• Benazuza restaurant - Mexican techno-emotional tasting menu, adults 18 and over, surcharge applies
• Careyes restaurant - Gourmet, surcharge applies
• Cocoa - Fish and seafood, surcharge applies
• Miramar - Italian, surcharge applies
• Sakura restaurant - Japanese and Mexican fusion, adults 18 and over, surcharge applies
• The black sens restaurant - Sensorial tasting experience, adults 18 and over, surcharge applies
• The White Box Restaurant - Mediterranean gastrobar, surcharge applies

Bars

• Gecko bar
• La placita bar
• Hacienda Sarape Wet Bar - In-pool bar
• Havana Sport Bar +18 - Sports bar, adults 18 and over
• Oasis beach club bar +18 - Beachfront bar, adults 18 and over
• Coffee & You - Coffee bar
• Gelato & You - Ice cream
• Sian Ka'an Club Pool Bar - Pool bar, surcharge applies
• Coffee & Me - Coffee bar in the Pyramid Atrium, surcharge applies
• Gelato & Me - Ice cream shop in the Pyramid Atrium, surcharge applies
• Cigar Corner - Cigar bar, surcharge applies
• Benazuza Premium Bar - Molecular cocktails, surcharge applies
• Fontainebleau - Lounge bar with live shows, surcharge applies
• Cocoa Beach Club - Ocean view bar, surcharge applies
• The White Box Bar - Surcharge applies

What's Included

• All buffet and à la carte meals and snacks at the included venues
• Domestic and select international drinks
• In-room minibar beverages
• Gratuities
• The gourmet restaurant collection and the exclusive bar collection carry an additional charge on top of the all-inclusive rate
• The number or type of beverages is limited at some venues
• The Jungle Cruise on Nichupté Lagoon is included, with a dock fee of $13 USD per person payable locally
• Balinese beds and beach club areas carry an additional charge

Pool & Beach Access

Pool

• Outdoor pool with a swim-up bar
• Multiple pool areas across the grounds, including a family pool with slides at KiddO Zone

Beach

• Beachfront white-sand setting on the Caribbean, shared public shoreline
• Palapas and lounge chairs, beach massages, and beach volleyball
• Oasis Beach Club with Bali beds and a pool overlooking the sea, adults 18 and over

Spa & Wellness Services

• Spa: Sensoria Spa, with air-conditioned treatment rooms and outdoor treatment options facing the Caribbean

Services

• Massages, including deep-tissue and Swedish
• Body wraps and body treatments
• Aromatherapy
• Hydrotherapy
• Reflexology
• Couples treatment rooms
• Sauna and steam room
• Manicure and pedicure
• Note: Spa treatments available at additional cost.

Fitness & Recreation

Fitness

• Fitness center on site
• Yoga, Pilates, aerobics, water fitness, and Zumba classes

Included Activities

• Daily yoga sessions facing the sea
• Beach volleyball and pool volleyball
• Beach soccer and soccer
• Outdoor tennis court
• Archery
• Aquaerobics and pool contests
• Mega Jenga and balance rope
• Cooking, bartending, and dance classes
• Evening entertainment at the Atrium, El Zocalo, and Oasis Arena
• KiddO Zone kids' club

Guest Services & Concierge

• 24-hour reception
• Bell service
• Currency exchange
• Medical services
• Babysitting, at additional cost
• Area shuttle
• Gift shop and Tabaqueria boutique with handcrafts, souvenirs, and snacks
• Computer station
• Online check-in

Outdoor Spaces & Grounds

• Beachfront grounds with gardens and multiple pool areas
• Casino on site
• Oasis Arena event venue with capacity for more than 1,500 people
• El Zocalo open-air entertainment square with food stands
• Atrium lobby performance space under a glass cupola
• Outdoor tennis court
• Ballroom and meeting space

Policies

• Check-in: 3:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets are not permitted, and service animals are not accommodated
• Children: Children of all ages are welcome. Free cribs are available on request, and the KiddO Zone kids' club is included at no charge
• Cancellation: Fully refundable rates with free cancellation are offered on select rate plans, with terms varying by rate and travel date