Dining & Beverages

Restaurants

• Don Julio - Main buffet restaurant with a terrace and live cooking stations, open for breakfast, lunch and dinner
• Sunakku - Japanese a la carte restaurant open for dinner
• La Casa de las Flores - Mexican a la carte restaurant open for dinner
• Rossini - Italian a la carte restaurant open for dinner
• Krystal - Fusion a la carte restaurant open for dinner
• Steakhouse - Poolside a la carte steakhouse open for dinner
• Pepe's Food - Outdoor grill serving barbecue dishes through the day

Bars

• Daiquiri - Lobby bar with a resident mixologist and a daily signature cocktail
• Mamasita - Poolside bar with swim-up service
• La Latina - Lounge bar
• Lounge Bar - Ocean-view lounge bar
• Capuchino - Coffee shop, patisserie and ice cream parlor

What's Included

• 24-hour All Inclusive service covering all meals, snacks and drinks at the hotel's bars and restaurants
• Premium branded drinks throughout the hotel
• Snacks and drinks 24 hours a day
• 24-hour room service
• In-room minibar and in-room liquor dispenser with four bottles, both regularly restocked
• Welcome glass of sparkling wine
• Waiter service at the pool
• Gratuities are included in the rate
• The special wine list carries an extra charge
• The romantic open-air dinner on the beach carries an extra charge and requires a reservation
• Elite Club by RIU dining and bar service is reserved for guests booked into Elite Club rooms

Pool & Beach Access

Pool

• Four outdoor pools with a large sun terrace, sun loungers, pool umbrellas and aquatic hammocks
• Mamasita swim-up bar serves one of the pools
• One pool is reserved for guests booked into Elite Club by RIU rooms
• Lifeguard on site

Beach

• White sand beachfront in Cancun's Hotel Zone with direct access from the hotel, shared with the wider public beach
• Sun lounger and parasol service on the sand
• Beach towels provided

Spa & Wellness Services

• Spa: Renova Spa, set in a quiet space near the lobby and open to hotel guests only
• Facilities: Relaxation pools and steam bath

Services

• Massages
• Body treatments and body wraps
• Aromatherapy
• Beauty salon and hairdressing
• Note: Spa treatments are available at an additional cost.

Fitness & Recreation

Fitness

• Gym with fitness equipment
• RiuFit complimentary daily group fitness classes

Included Activities

• Non-motorized water sports
• Kayaking
• Snorkeling
• Daytime entertainment programme
• Evening live music, shows and theme parties
• Entry to the on-site disco, with drinks included

Guest Services & Concierge

• 24-hour front desk
• Concierge service
• 24-hour room service
• Free WiFi throughout the hotel and in guest rooms
• Beauty salon and hairdresser
• Grocery and convenience store
• Dry cleaning and laundry service
• Free self parking
• Elite Club by RIU rooms with preferential service and access to reserved areas
• All guests wear an All Inclusive wristband for identification

Outdoor Spaces & Grounds

• Large sun terrace with aquatic hammocks
• Garden
• Outdoor entertainment area
• Beachfront setting used for weddings and events

Policies

• Check-in: 3:00 pm, with check-in closing at 11:30 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets are not permitted, and service animals are not accepted
• Children: Guests under 18 are not permitted. All guests aged 18 and over are welcome. Rollaway beds and cribs are not available
• Cancellation: Fully refundable rates with free cancellation are available on selected room rates, and terms depend on the rate booked
• Resort Access: Guests may attend the RIU Party pool parties held at Hotel Riu Caribe and Hotel Riu Dunamar