Dining & Beverages

Restaurants

• Isla Mujeres - Main buffet restaurant serving breakfast, lunch and dinner with live cooking stations, vegetarian options and themed nights three times a week
• Kulinarium - Gourmet a la carte dinner restaurant with international dishes and a more formal atmosphere
• Bamboo - Asian restaurant serving dinner buffet style with woks, starters and oriental specialities
• Pompeya - Italian dinner restaurant with a la carte pasta and pizza plus a buffet of starters and desserts
• Las Brasas - Poolside steakhouse serving a la carte cuts on a terrace with sea views

Bars

• Tequila - Poolside bar with a swim-up bar
• Mezcal - Swim-up bar
• El Jardín - Lobby bar
• Bolero - Lounge bar
• Plaza bar
• Sports bar

What's Included

• 24-hour all-inclusive covering all meals, snacks and local and imported drinks in every bar and restaurant
• Snacks served 24 hours a day
• Regularly restocked minibar and in-room liquor dispenser
• Free entry to the Pacha discotheque with drinks included, open six nights a week
• Appropriate attire is required for dinner. Men wear long trousers and no sleeveless shirts in the themed restaurants
• Access to the swim-up bars is limited to guests over 18
• Ocean scuba diving beyond the introductory pool lesson carries an extra charge
• An environmental sanitation tax of 33.94 Mexican pesos per person per night is payable at the property

Pool & Beach Access

Pool

• Five outdoor pools of varying sizes, all facing the beach, two of them with swim-up bars
• Children's pool with slides
• Free sun loungers, parasols and towels in the pool area

Beach

• Beachfront on the white sand of Costa Mujeres, with free sun loungers on the beach

Spa & Wellness Services

• Spa: Renova Spa, an on-site wellness centre with treatment rooms and two wooden gazebos on the pier used for beach massages

Services

• Massages
• Facials
• Body treatments
• Beauty salon and hairdresser
• Note: Spa treatments available at additional cost. Reservations are needed for massage and spa treatments.

Fitness & Recreation

Fitness

• Gym included in the rate, restricted to guests over 18, sports shoes required
• Steam bath and whirlpool bath included in the rate, restricted to guests over 18

Included Activities

• Kayaking, small catamarans, pedaloes, body boards and snorkelling equipment
• One introductory scuba diving lesson in the pool
• Splash Water World water park with body slides, open six days a week, minimum height 1.20 m
• RiuLand kids' club with daily programmes for ages 4 to 7 and 8 to 12
• RiuFit group fitness activities daily
• Daytime entertainment programme for adults and children
• Evening shows and live music
• RIU Party themed events

Guest Services & Concierge

• 24-hour front desk
• Concierge services
• Babysitting at additional cost
• Boutique and kiosk
• ATM dispensing Mexican pesos
• Free WiFi throughout the hotel
• Free self parking
• Conference room and banquet space
• All guests wear an all-inclusive wristband for identification

Outdoor Spaces & Grounds

• Sun terrace
• Gardens
• Beachfront sun loungers and parasols
• Five-storey beachfront building set directly on the sand

Policies

• Check-in: 3:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18
• Pets: Pets are not permitted. Service animals are not accepted
• Children: Children of all ages are welcome. Cribs and rollaway beds are not available. The RiuLand kids' club is included for ages 4 to 12
• Cancellation: Terms vary by room type and rate booked. Fully refundable rates with free cancellation are available