Dining & Beverages

Restaurants

• NOI - Modern Italian in an avant-garde dining room, open for breakfast and dinner.
• The Rooftop - Gourmet bites and cocktails beside the rooftop infinity pool.
• Snack at Beachfront Pool - Casual daytime plates at the beach-level pool.

Bars

• Lobby Bar - Modern lounge with piano music.
• Pool Bar - Poolside bar with swim-up service.

What's Included

• All meals and snacks at the resort restaurants
• Premium alcoholic beverages
• 24-hour in-suite dining
• Access to the restaurants and bars at Garza Blanca Cancun and Villa del Palmar Cancun
• Gratuities
• Selected culinary events and some premium drinks carry a surcharge despite the all-inclusive rate

Pool & Beach Access

Pool

• Two outdoor infinity pools, one on the rooftop with panoramic Caribbean views and one at beach level
• Swim-up bar service at the pool
• A private outdoor jacuzzi on the terrace of every suite

Beach

• White-sand beachfront on Costa Mujeres facing Isla Mujeres
• Beach loungers, umbrellas, and beach towels
• Daily sargassum cleanups carried out by the resort team

Spa & Wellness Services

• Spa: Spa Imagine, the largest spa in the TAFER portfolio, with 16 treatment cabins, a relaxation lounge, and treatment suites for singles, couples, and small groups

Services

• Massages, including couples massages
• Facials, including HydraFacial
• Body treatments
• Hydrotherapy circuit with whirlpool, pressure massage shower, cold plunge pool, and six-cycle vitality pool
• Binary Premium by RÖS'S electrostimulation treatments
• Beauty salon
• Note: One guided 50-minute hydrotherapy circuit is included per stay with advance reservation. All other spa treatments are available at additional cost. Spa hours are 8:00 am to 8:00 pm.

Fitness & Recreation

Fitness

• Ocean-view fitness center

Included Activities

• Paddleboarding
• Snorkeling
• Kayaking
• Tequila tasting
• Whiskey experience
• Italian and Mexican cooking classes
• Margarita lesson
• Yoga at Tierra Luna Gardens
• Caribbean live music, DJ sets, and rooftop performances

Guest Services & Concierge

• Personal butler service covering restaurant and spa bookings, unpacking, steam pressing, and shoe shine
• Priority restaurant reservations
• 24-hour room service
• Premium high-speed Wi-Fi
• In-suite aromatherapy menu and pillow menu
• Turndown service
• Dry cleaning and laundry
• Airport transfers at additional cost
• Complimentary valet parking
• Gift shop

Outdoor Spaces & Grounds

• Rooftop terrace with panoramic Caribbean views
• Beachfront gardens used for evening entertainment
• Tierra Luna Gardens, used for yoga and events
• Private terrace with jacuzzi, hammock, and outdoor furniture in every suite

Policies

• Check-in: 3:00 pm
• Check-out: 11:00 am
• Minimum check-in age: 18
• Pets: Pets and service animals are not permitted
• Children: Guests under 18 are not permitted. All guests must be 18 or older
• Cancellation: Fully refundable rates with free cancellation are available. Terms vary by rate and booking channel
• Resort Access: The all-inclusive rate covers the restaurants and bars at neighboring Garza Blanca Cancun and Villa del Palmar Cancun