Dining & Beverages

Restaurants

• Gran Caribe - Main buffet set among lakes and gardens, with show cooking stations and breakfast, lunch and dinner service
• BLoved - Beachfront a la carte restaurant with sea views, exclusive to Privileged guests, serving Mediterranean and Mexican dishes
• Ayami - Japanese teppanyaki cooked in front of you at the table, dinner only
• BO Barcelona Origens - Fish and seafood with a modern approach, dinner only
• Steakville - Charcoal grill with cuts such as picanha, entraña and New York steak, plus American sides, dinner only
• Toscana - Italian pasta and freshly baked pizza at lunch
• Adelita - Mexican classics including fajitas, shrimp tacos and molcajete, lunch and dinner
• Siwichi - Peruvian cooking with outdoor tables, including ceviche and rice with seafood
• Tao-Cat - Pan-Asian menu with dumplings, spring rolls, sashimi and sushi, dinner only
• Catalonia Burgers - Burgers and fries on Quinta Avenida
• Mamma Mia - Traditional Italian, dinner only, by reservation and for stays of three nights or more

Bars

• Bar Margarita - Swim-up bar at the activities pool
• Bar Pure - Beachfront bar with a chill out area on the sand, exclusive to Privileged guests
• Bar Tequila - Open-air bar on Quinta Avenida
• Twist Bar - Open-air bar on Quinta Avenida
• Sports Bar - Air-conditioned, with a golf simulator and sports screens, ages 18 and over
• Cat's - Nightclub, ages 18 and over
• Lobby Bar - Air-conditioned bar off the lobby
• Beach Bar - Open-air bar on the sand

What's Included

• Meals at the buffet, a la carte restaurants, food courts, snack bar and creperie
• Unlimited drinks at the resort bars
• Non-motorized water sports including kayaks, paddleboards, snorkel gear and catamaran sailing
• One introductory scuba lesson in the pool per person, per stay
• Daytime and evening entertainment programming
• Mini Club and Teens Club
• Free self parking and valet parking
• Free in-room WiFi
• A la carte dining at BLoved is restricted to Privileged room categories
• Spa treatments, the beauty salon and private romantic dinners carry an extra charge
• An environmental sanitation tax applies per person, per night and is paid at the property

Pool & Beach Acces

Pool

• Two large outdoor pools, one built around activities and family entertainment and one set up for quiet relaxation
• Swim-up bars at both pools
• Separate children's pool
• Heated oceanfront infinity pool at Alegría Spa, ages 18 and over
• Several suite categories include a private 120 cm deep pool on the terrace

Beach

• White-sand beachfront on the north Cancún coast facing Isla Mujeres
• Sun loungers and beach towels
• Two beach bars
• A dedicated beach area with access to Bar Pure is reserved for Privileged guests

Spa & Wellness Services

• Spa: Alegría Spa, an oceanfront facility with a heated outdoor infinity pool overlooking the Caribbean

Services

• Massages
• Body treatments
• Beauty rituals
• Water circuit with sauna, steam bath and jacuzzi
• Beauty salon offering hairdressing, makeup, manicure and pedicure
• Note: Spa treatments and salon services are available at additional cost. Entry to the spa is limited to guests aged 18 and over.

Fitness & Recreation

Fitness

• Gym with a spinning room and a studio for group fitness classes

Included Activities

• Kayaking, paddleboarding, snorkeling and catamaran sailing
• One introductory scuba lesson in the pool
• Yoga, Pilates and spinning classes
• Dance classes, sports tournaments and pool activities run by the entertainment team
• Mini Club for ages 4 to 10 with supervised activities
• Teens Club for ages 11 to 17 with video games and a non-alcoholic bar
• Live shows at the indoor theatre

Guest Services & Concierge

• 24-hour front desk
• Concierge services
• 24-hour room service
• Tour and excursion booking
• Diving courses
• Car rental desk
• ATM on site
• Laundry service
• Gift shop, boutiques and a minimarket
• Banquet hall and wedding services

Outdoor Spaces & Grounds

• Quinta Avenida, the resort's central promenade with restaurants, bars, food courts and shops
• Lobby set alongside a landscaped lake
• Gardens and outdoor terraces
• Food trucks serving crepes, juices and snacks
• Beachfront gazebo used for weddings
• Free on-site car park

Policies

• Check-in: 3:00 pm
• Check-out: 12:00 pm
• Minimum check-in age: 18. Guests under 18 may check in only with a parent or legal guardian.
• Pets: Not permitted.
• Children: Children of all ages are welcome. One free crib per room is available on request. Extra beds are not available. Mini Club runs for ages 4 to 10 and Teens Club for ages 11 to 17.
• Cancellation: Free cancellation is available on selected rates. Terms vary by rate and room category.